About Us
Reliable Telecommunications Services Across the USA
MapleLine Communications was born out of an overwhelming need for service-oriented digital telecommunications providers. After working in the managed service provider arena for many years, we found a void. There were many VoIP providers selling services; however, most of them didn’t provide “last mile” connectivity. In other words, they had great service but didn’t help the end user work with their network to get the service to work on their premises. We found the best engineers, technicians, and network managers and came up with a solution.
MapleLine Communications partners with managed service providers, phone system installers, and information technology companies to provide complete support to our clients. We do not outsource support to other countries, and we provide endpoint service from our servers to your desk phone.
Our Sales Model
We primarily work through our partners; however, many clients contact us directly for service, in which case they are typically routed through one of our partners for a site survey or installation. We do not use ‘hard sell’ techniques, nor do we allow our partners to. You can request a quote from us without receiving daily calls trying to close a sale.
Our Service Model
We learned from our past experiences with providers who would blame ‘last mile’ connection issues for service problems but offered no real solutions. Our server-to-desk model emphasizes proactive support and direct communication, ensuring that service disruptions are addressed swiftly while maintaining high standards of reliability and customer satisfaction.
Our Pricing Model
We may not be the cheapest option available, but our model is designed to save you up to 75% on your current wireline expenses without compromising service. Our straightforward pricing structure is transparent, with no hidden fees, so you’ll know exactly what you’re paying for and receive maximum value for your investment.
Our Products
Discover MapleLine's Premier Products
Yealink SIP-T53
The Yealink SIP-T53 is a versatile business IP phone featuring an adjustable 3.7-inch LCD screen. It supports Bluetooth and Wi-Fi via a USB dongle, includes a USB 2.0 port for call recording and headsets, and handles up to 12 VoIP accounts. With HD audio and Yealink Acoustic Shield technology, it delivers clear communication. Additional features include call forwarding, 3-way conferencing, and expansion options with compatible handsets. Auto-provisioning simplifies deployment, enhancing efficiency and productivity.
Yealink SIP-T54W
The Yealink SIP-T54W is a business IP phone designed to enhance desktop productivity. It features a 4.3-inch adjustable LCD screen, built-in Bluetooth 4.2, dual-band Wi-Fi, and a USB 2.0 port for headsets or call recording. Supporting up to 16 VoIP accounts, it delivers HD audio quality and seamless integration with expansion modules, all within a user-friendly interface.
BR1 Mini
The Peplink BR1 Mini is a compact and durable networking device designed for reliable performance at a competitive price. It supports up to 300 Mbps throughput, features Wi-Fi 5, and includes built-in GPS capabilities. Managed via the InControl2 platform, it allows for remote access and configuration. As part of PrimeCare, it offers enhanced VPN capabilities, eSIM compatibility, and advanced features like WAN activation and hot failover.
